Five Points to Consider in Advance of IT Automation
Ideally, your IT infrastructure should be designed and your IT management software choices made with automation in mind. The reality for many organizations, however, is that they’re now retrofitting automated maintenance and other aspects of automation into established networks. In such scenarios, there are five crucial points that an organization should consider before moving forward.
1. Determine Organizational Objectives for IT Automation
Automated reporting and other aspects of automation can serve a wide range of business objectives, and be mindful that a core tenet of IT governance is that IT systems must serve the organization. Embrace automation early, but don’t move forward with implementing it until you can identify your goals for these IT monitoring platforms and maintenance mechanisms.
2. Foster a Culture of Automation
A core purpose of automation is to reduce costs, but that’s also a narrow perspective. What IT automation is truly about is eliminating mundane and repetitive tasks so that your human assets can focus on high-skill domains. That not only decreases costs but opens the door for greater productivity and an expanded bottom line. Don’t just embrace automation. Integrate it into your corporate culture, such as using automated onboarding to bring new team members up to speed.
3. Prioritize Your Automation
In seeking to become automated, an organization shouldn’t attempt to automate all services where automation can provide a benefit right away. Itemize and then prioritize for maximum effect. You may have big plans for your RMM or remote monitoring and management system, but if automated setup would provide you the greatest gains through security robustness and cost reduction, then RMM should take a back seat for the time being.
4. Don’t Implement Too Fast
IT consultants will often talk of recognizing your organizational maturity and planning accordingly. In other words, don’t put the cart before the horse. If you have a clear need for a particular automation, then set a path to achieve it. However, if there’s an automation service, such as automated onboarding, that you want but don’t necessarily need and your IT management software isn’t up to snuff yet, then wait until that point in the process where it is.
5. Select a Partner
Mistakes enterprise make in automating usually result due to interdependencies and internal challenges. The ideal way to avoid these challenges is to work with as few vendors as possible and to choose partners who are going to be there with you throughout the roadmap for automating your IT monitoring platform and beyond. This way, if you’re working with a single vendor and your automated reporting needs change, those changes are far less likely to interfere with automated setup, automated maintenance and so forth.